Frequently Asked Questions

Honestly…none. We’re the first service to offer frictionless, low-risk live plant drop shipping.
When we started our own online plant business, we spent too much time figuring out how to grow, source, and ship plants. That made it hard to excel in other crucial areas, like marketing or developing new product.
Now that we figured out operations at scale, we’re proud to offer others the service we wish we had when we started.
A service that helps you focus on growing your business, not plants.
Download our app in the Shopify App Store if you want to get started right away.
None. You control your storefront, what products you want to sell, how you want to price them, how to handle your customer service—we’re just along to support you for the ride.
100%. Plantboy is an addition to your online store, not a replacement. You can continue shipping and selling whatever you currently do. We’re here if you want to add plants as a new category, more variety within plants, or accessories we have on the platform.

It sure is, which is why we’ve spent the last five years perfecting the method.
We designed custom packaging over the years that allows us to ship anything from five inches tall to five feet tall. We’ve shipped over 500,000 plants with a 97% shipping success rate, year-round!
We guarantee all plants to arrive safely, rain or shine, or we’ll ship out a new one.
We check all our plants prior to shipment for quality control and pack them with care. However, handling damages by shipping carriers can occur during transit. In these cases, we re-ship the plants at no cost to you.
It depends on the number of items your customer orders. It’s always better when the customer orders more than one item. The reason for this is that shipping prices start high, but increase in cost slowly as the dimensional weight increases.
For example, a single plant could cost $7 to ship, but four units of the same plant may cost $15 USD to ship. This means you can increase your revenue by 4x, but only pay $8 more in shipping costs.
More information on shipping can be found here.

As of May 2023, access to Plantboy and its software is free. As long as you have a Shopify store, you can use Plantboy. To see a summary of product pricing and examples, please visit the page here.
Please see a summary of product pricing and examples at the page here.
Yes. Prices are subject to review and can potentially change each quarter. This only happens if the underlying raw materials increase in price (paper packaging, plastic grow pots, soil, plant costs, etc.) or if securing inventory for certain items becomes more expensive.